I am crazy about reflections! I love seeing light reflect off the water and glass buildings that reflect the sky and clouds. In life, often we see our reflections in others.
Working my way through the different levels of tech support for a router issue today, had me more than a little cranky. In fact, initially, I am guessing I was anything but pleasant. As the supervisor came on the line I was loaded for bear, but the weirdest thing happened. He listened to my entire story, without once interrupting me.
And then you know what he said to me?
“I understand exactly how you feel. No wonder you are upset with us right now. I would be furious! I understand that you work online, so it is imperative that we get you back up and running right now, not three or four days from now. I think I know what the issue might be. Let’s see if we can solve this together.”
YA SAY WHAT?
In a matter of moments, this supervisor took a very cranky old lady and turned her completely around. I was smiling and laughing with him while he fixed the issue, and literally glowing when he complimented me on how much easier it was to help someone that obviously knew her computer well.
His light was reflecting on me.
I took a long hard look in the mirror tonight and asked myself, “How is my light reflecting on others?”
I am still a work in progress . . .